After receiving an extremely competitive quote from Skylandsea, I decided to give them a go. Ken came out to our premises for a look around (he brought cupcakes), asked key questions about our business like what sort of forklift we have, its capacity, hours of operation etc. and took notes to put on our file so I never have to answer them again. He kept me up-to-date with our shipment, forwarding emails from carriers so I knew exactly what was going on first hand. I loved his honesty, transparency, communication, competitive pricing and attention to detail so much, we’ve handed over all our importing requirements to Skylandsea. It’s so refreshing to come across a company who truly understands customer service and puts themselves in their customer’s shoes. I don’t make recommendations lightly or often, but seriously, I cannot recommend this company enough!